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Frequently Asked

Have a question? Check out our FAQs to see how we can help

Permanent Jewelry

How does permanent jewelry work?

The process is simple! Pick out a chain from our 14K gold filled, 14K solid gold, 14K white gold, or sterling silver options displayed. Once you take a seat with our Spark Artist, the process takes anywhere from 5-10 minutes. We measure your wrist, finger, neck, or ankle for sizing. Finally, we weld a jump ring together and check for any breakage before you leave.

How do I make an appointment?

Booking an appointment is easy. Book an appointment through our website to get Linked for Life today!

Do you accept walk in appointments?

We try to accommodate walk in appointments as much as possible but we always recommend booking an appointment to guarantee your spot!

What does booking an In-Store Event entail?

Booking an In-Store Event with TBJ is a fun, unique experience for everyone involved! Here's what to expect when you book an appointment with us:

  • An aesthetic atmosphere
  • The full Linked for Life Permanent Jewelry experience
  • Wide variety of chains & charms to choose from
  • Complimentary rosé, champagne or sparkling cider
  • Custom welcome sign
  • One free charm for the bride or birthday individual
  • Polaroid pic of your group

Can I add charms later?

Of course! If you don't want to purchase a charm during your appointment, you're welcome to come back at any time and add to any existing Truly Blessed Jewels Linked for Life piece.

What if I need to get an MRI or surgery?

If your doctor requires you to take off your permanent jewelry, simply cut the jewelry off at the jump ring using nail clippers. When you are done with your procedure, bring your piece back in & we can re-weld it at no additional cost.

Is permanent jewelry TSA approved?

You will not have any issues with your permanent jewelry when going through security. Costume jewelry may sound the alarm if it contains magnetic metals like iron, nickel, and cobalt. Our jewelry is made from 14K Gold which will not sound off any security alarms.

What if I play sports?

No problem! You can get the same permanent jewelry experience, but we bond it with a clasp. This allows you to remove any jewelry for sports.

Can children get permanent jewelry?

Yes! All children under the age of 12 receive 50% off their permanent jewelry experience, this includes bracelets, anklets and rings, not necklaces. We can make their permanent jewelry piece with a clasp as well.


We ensure the welded jewelry is secure before you exit your appointment. However, just because TBJ pieces are designed to last, it does not mean they're indestructible. If you need to remove your permanent jewelry or it comes off for any reason, you're welcome to bring it in to be re-welded.

Your permanent jewelry ticket must be present for any and all re-welds. Your first re-weld is free, thereafter re-welds are $10. If your chain happens to break & you lose your chain within the first 30 days of purchase, you can receive 50% off a new chain (when the ticket is present). All resizing requests, including going smaller or bigger, are $10 s piece.

Jewelry Care

How do I clean my jewelry?

14k Gold-Filled & Solid Gold can be cleaned by washing your jewels with warm water & Dawn dish soap. This helps remove any dirt & oils that may be built up on your jewelry over time.

Sterling silver will tarnish over time, but it can be easily cleaned with a silver tarnish cleaner and regular cleaning with Dawn dish soap

Do not emerge your CZ stones in the water. To clean use a small, soft brush and lukewarm water with very little liquid soap. Gently scrub with CZ stones with the brush after dipping the brush into the soap and water mixture. Rinse the jewelry in warm water and pat dry with a microfiber or cotton cloth.

What's the difference between solid gold and gold filled?

Solid Gold Jewelry is made entirely of gold, inside and out. It is highest priced jewelry due to the purity of the gold. It is an investment piece that will retain its value over time. Solid Gold will not tarnish or fade over the years and requires little maintenance.

Gold Filled Jewelry has most of the benefits of solid gold without the high price. Gold-filled jewelry is made by chemically bonding layers of solid gold (14K or 18K) around a base metal. Unlike gold-plated jewelry, gold-filled jewelry actually has a measurable amount of gold in it. This process of bonding the gold makes for jewelry that does not tarnish, peel, chip, or discolor. Gold-Filled is great for everyday pieces if you want to save a little money on. With proper care, gold-filled jewelry can last for many years. Simply clean your jewelry every couple of weeks with Dawn dish soap & water to keep them sparkly & to extend the life of your jewels.

What do I do if my jewelry turns my skin green?

The pH of your skin may react to metal jewelry. Not getting enough water? In a humid environment?  Put a little extra lotion on? Even high-quality metal jewelry can sometimes leave a green tint when the metals react with the acidity of your skin. It can also be caused by other substances on your skin, such as lotion, oils, or perfumes. Luckily, this tint is completely harmless. An easy way to remove this is to apply rubbing alcohol or makeup remover to a cotton pad and gently wipe down the affected area on your skin.

If you have a known allergy to brass, please be aware when purchasing our gold-filled jewelry and gold-plated jewelry. While gold-filled has an outer layer of 5-10% 14k gold over brass, it still contains brass as a base metal. Skin that is highly sensitive to brass may be affected. For these customers, we recommend sterling silver, gold vermeil, or solid gold jewelry. All of our pieces are hypoallergenic.

Gold jewelry may vary slightly in color. This is because it’s a mixture of gold and other metals (called gold alloy). 24k solid gold is quite soft and can easily dent and scratch, making it less durable for everyday use. 14k gold is 14/24 or about 58% gold, and about 42% other metals - this is the most common gold selection due to its durability. The particular mixture of metals gives the gold alloy its own hue and tone which can vary slightly.


What if I never received my package/lost items?

Truly Blessed Jewels is not responsible for packages lost in transit, misdelivered, or stolen with a confirmed delivery notification to the shipping address.

Customer is responsible for putting in the correct address. If you put the wrong address it is not our responsibility. 

In the unfortunate event that your package has not been received after delivery confirmation, please contact and we can initiate a claim via Shopify 22 days after the delivery date.

What do I do if my jewelry is defective or I received the wrong order?

In the event you received the wrong order, reach out to our e-commerce department at with your full name, order number, and picture of the item.

What days of the week do you ship out?

All orders placed before 12 pm MST Monday through Friday will be packed and shipped out the day of. All other orders placed after this time will be sent out the following business day.

We DO NOT ship orders on weekends or holidays.

For more information, please email our e-commerce team at

Can I cancel, update my order, or change my shipping address?

If you need to make any changes to your order, including adjusting/canceling the order, or changing the shipping address, please reach out within 24 hours of placing the order to

Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel or update your order upon request.

How do I return an item?

If you would like to return/exchange an item, please Click here to fill out a return request.

We have the right to accept or deny return requests according to our return policy.

Returns are eligible within 30 days of the delivery date for unworn jewelry.

Exchanges are eligible within 60 days of delivery date for unworn jewelry.

*****************TBJ does not provide return shipping labels******************

If you have any questions after filling out a return request please email our e-commerce team at