Solid Gold Jewelry is made entirely of gold, inside & out. It is the highest priced jewelry due to the purity of the gold. It is an investment piece that will retain its value over time. Solid Gold will not tarnish or fade over the years, requiring little maintenance. To clean the jewels, simply brush the jewelry with water and Dawn Dish Soap™. Afterwards, dry the jewelry with a cleaning cloth or paper towel.

When it gets HOT or your pH levels change, you might notice a dark ring on your skin. This is totally normal chemical reaction, which occurs when chemicals touch the metal, causing reaction to its environment. Make-up, sweat, acidity, chlorine, perfume, lotion or sunscreen can contribute to the dark ring transfer. We can't control what you put in or on your body. It's simply science, it has nothing to do with the quality of jewelry. It can easily be wiped off with a make-up wipe or alcohol wipe. This dark ring doesn't mean the chain is tarnishing, instead tarnishing occurs when the base metal is showing - presenting in a pink color. We know this dark ring can be bothersome but it's an easy fix.

Gold-Filled jewelry is made by chemically bonding layers of Solid Gold (14K) around a base metal. Unlike Gold Plated jewelry, Gold-Filled jewelry actually has a measurable amount of gold in it. The process of bonding the solid gold creates jewelry that does not tarnish, peel, chip or discolor. With proper care, Gold-Filled jewelry can last for many years. Simply clean your jewelry often with Dawn Dish Soap™ & water to keep them sparkly & to extend the life of your jewels.

Gold Filled jewelry is safe & hypoallergenic. Please be cautious if you have an allergy to brass as our Gold-Filled jewelry still contains this metal & your skin may have a reaction.

Though our Gold Filled pieces are long lasting, we still do not recommend the jewelry coming in direct contact with lotions, oils, perfumes, or ocean/pool water. This can dull your pieces & reduce their shine. We recommend your jewelry be the last thing you put on when heading out. Clean your jewelry more frequently if you live a more active lifestyle.

Over time, as silver is exposed to air & chemicals, a chemical reaction occurs that gives Sterling Silver a black tarnish. Make-up, sweat, acidity, chlorine, perfume, lotion or sunscreen can contribute to this reaction.

Your jewelry is not destroyed, but instead it just needs regular cleaning to keep up the shine & longevity of your Sterling Silver. To clean Sterling Silver, simply use a silver jewelry cleaner with a soft cloth to buff off the dirt & tarnish, then rinse your jewelry in warm water & dry it.

Gold & Silver Plated jewelry is made from a thin layer of gold or silver laid over brass. We choose materials with the thickest & highest quality of plating wherever we can. Regardless, these pieces need to be cared for so they can last. Do not wear your Gold or Silver Plated jewelry in water. We also recommend avoiding any contact with lotions, perfumes, oils, & sweat. These chemicals will compromise the integrity of the jewelry & dull your pieces more quickly over time.  

We recommend your jewelry be the last thing you put on when heading out. After removing your jewelry, run a clean dry cloth over each piece to remove the day. Do not use polish or soap on these pieces, as these chemicals can easily strip the plating. If you have a known allergy to brass, please be aware when purchasing Gold or Silver Plated jewelry.

The pH of your skin may react to jewelry containing metal. Not getting enough water? In a humid environment? Put a little extra lotion on? Even high-quality metal jewelry can sometimes leave a ring on the skin when the metal reacts with the acidity of your skin. It can also be caused by other substances on your skin - such as lotion, oils, or perfumes. Luckily, this tint is completely harmless. An easy way to remove this is to apply rubbing alcohol or makeup remover to a cotton pad & gently wipe down the affected area on your skin.

If you have a known allergy to brass, please be aware when purchasing our Gold-Filled jewelry & Gold or Silver Plated jewelry. While Gold-Filled has an outer layer of 5-10% 14k gold over brass, it still contains brass as a base metal & skin that is highly sensitive to brass may be affected. For these customers, we recommend sterling silver, gold vermeil, or solid gold jewelry. All of our pieces are hypoallergenic.

Gold jewelry may slightly vary in color. This is because it’s a mixture of gold and other metals (called gold alloy). 24k Solid Sold is quite soft, it is easily dented or scratched, making it less durable for everyday use. 14k gold is 14/24 or about 58% gold & ~ 42% other metals - this is the most common gold selection due to its durability. The particular mixture of metals gives gold alloy its own hue & tone which can vary slightly by item.

Sterling Silver jewelry can be cleaned & polished at home. When cleaning, use a silver jewelry cleaner with a soft cloth to buff off the tarnish, then rinse your jewelry in warm water & dry it.

Do not submerge CZ stones in the water. If you expose your CZ jewelry to soap, lotions, oils, or perfume, it may flood - which will cause it to lose its sparkle over time.

To clean your CZ jewelry start by using a small, soft brush and some lukewarm water with mild liquid soap. Gently scrub your CZ jewelry with the brush after dipping the brush into the soap & water mixture. Once you're done scrubbing, rinse the jewelry in warm water & then pat it dry using a microfiber or cotton cloth. To keep your CZ from getting cloudy, clean it every 30 days to keep its sparkle!

For further assistance, please email our customer service team at hello@trulyblessedjewels.com